ISO 9000: Quality Systems and Accreditation

ISO 9000 for Software Quality Systems

This paper outlines some key elements of quality system standards ISO 9000 and their application to Information Technology and software development. Emphasis is put on the need for closed feedback loops in the organization which will provide a stable framework for effective quality management. Application of the generic ISO 9000 standards to software development has to take into account the spe...

Iso 9000 Quality Management Principles and Guidelines on Their Application

The Trade Impact of ISO 9000 Certifications and International Cooperation in Accreditation

While it is widely acknowledged that international standards facilitate trade much less is known about certification requirements and mutually recognition of certification results. In our paper, we examine the impact of ISO 9000 certifications and the multilateral recognition arrangement for international acceptance of ISO 9000 certificates of the International Accreditation Forum (IAF-MLA) on ...

Formal Models of Quality and Iso 9000 Compliance: an Information Systems Approach

In this paper, a formal approach is taken to organize the body of knowledge about quality. The body of knowledge thus formalized is structured into: TOVE Quality Ontology, and the ISO 9003 Micro-Theory. The TOVE Quality Ontology represents a prototype formalization, researched from ISO 9000 and other quality management references, but independent of any one source. And the ISO 9003 Micro-Theory...

From Conformance to Performance Auditing and Continuous Improvement of Iso 9000 Quality Certified Systems

There has ben a major push by firms to seek certification to the International Quality Standards ISO 9000. This heightened interest is not without problems as many managers have misunderstood the value of seeking ISO 9000 certification. A review of the literature revealed a major gap in research in this area of quality management. Therefore, the aim of this study is to examine the role of the n...